Community Impact Central Austin
Greg McCormack, Executive Director of the ARCH, said many of the issues stem from the wear and tear of serving between 500-700 homeless individuals per day.
https://communityimpact.com/austin/city-county/2018/06/26/the-arch-shelter-suffers-from-bed-bugs-overcrowding-and-cold-water-according-to-austin-code-department-report/